# Mirage Informatique

> Mirage Informatique is a managed IT services provider based in Quebec City, Canada, serving small and medium businesses (SMBs) across Quebec and North America. We deliver end-to-end IT — managed services, cybersecurity, cloud, Microsoft 365, backup and disaster recovery, IT support, web design, and data migration — for one predictable monthly fee. The site is fully bilingual (English at `/`, French at `/fr`) and includes a free, no-signup IT risk assessment.

## At a glance

- **Company**: Mirage Informatique
- **Location**: Quebec City, QC, Canada
- **Service area**: Quebec City and surrounding areas (≈100 km radius), with remote service across Quebec and North America
- **Audience**: Small and medium businesses (SMBs)
- **Languages**: English (primary at `/`) and French (at `/fr`)
- **Email**: contact@mirageinfo.ca
- **Website**: https://www.mirageinfo.ca
- **Pricing model**: Flat monthly fee for managed IT (no per-ticket billing)
- **Differentiators**: Transparent pricing, 24/7 proactive monitoring, fast on-site response in Quebec City (avg. <15 minutes), Microsoft-stack expertise (Azure, M365, Intune, Defender, Sentinel), Quebec Law 25 compliance focus.

## Services

### Managed IT Services
URL: https://www.mirageinfo.ca/services/managed-it
Your full IT department for one predictable monthly fee. Includes 24/7 monitoring, patch management, automation, asset management, vendor coordination, strategic IT roadmaps, and simplified single-invoice billing. Designed for SMBs that want to stop juggling break-fix vendors.

### IT Support
URL: https://www.mirageinfo.ca/services/it-support
Fast remote and on-site technical help. Average response time under 15 minutes. Coverage of end-user issues, software, peripherals, networking, and connectivity for Quebec City and surrounding areas.

### Cloud Solutions
URL: https://www.mirageinfo.ca/services/cloud-solutions
Planning, migration, and ongoing management of cloud infrastructure with a strong Microsoft Azure focus. Better reliability, lower TCO, work-from-anywhere productivity, and right-sized capacity.

### Microsoft 365 Migration
URL: https://www.mirageinfo.ca/services/m365-migration
Zero-downtime migration to Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams). Includes tenant security baseline, conditional-access setup, MFA rollout, data transfer with integrity checks, and end-user training.

### Cybersecurity
URL: https://www.mirageinfo.ca/services/cybersecurity
Multi-layered security across endpoints, email, network, and users:
- Endpoint protection (Microsoft Defender for Business / Defender for Endpoint)
- SIEM/SOC capabilities (Microsoft Sentinel)
- Device management and policy enforcement (Microsoft Intune)
- Conditional access and MFA
- Email security and anti-phishing
- Disk encryption (BitLocker via Intune)
- Quebec Law 25 (privacy) compliance support

### Backup & Disaster Recovery
URL: https://www.mirageinfo.ca/services/backup-recovery
Automated, monitored backups with immutable copies and rapid recovery. Coverage for Microsoft 365 (mail, OneDrive, SharePoint, Teams) and on-premises systems. Ransomware-resilient strategies with regular restore testing.

### Web Design
URL: https://www.mirageinfo.ca/services/web-design
Fast, responsive, SEO-optimized websites. Built to convert visitors into customers. Bilingual sites (FR/EN) supported.

### Data Migration
URL: https://www.mirageinfo.ca/services/data-migration
On-premises to cloud migration with detailed planning, minimal user disruption, and verified data integrity through every cutover.

## Pricing
URL: https://www.mirageinfo.ca/pricing
One flat rate. Full IT management. No surprises. Includes monitoring, security, support, and strategy. Quote provided after a short discovery and assessment.

## Free IT Risk Assessment
URL: https://www.mirageinfo.ca/it-assessment
A guided multiple-choice assessment that takes 3–4 minutes. Covers security posture, backups, phishing readiness, regulatory compliance (including Quebec Law 25), and infrastructure. Outputs:
- Weighted overall risk score
- Sector benchmark
- Prioritized recommendations
- Personalized PDF-style report

No signup required to start the assessment.

## Company

### About
URL: https://www.mirageinfo.ca/about
Mirage Informatique is positioned as Quebec City's trusted managed IT partner for SMBs. Core values: transparency, proactive service, dedication, and clarity (no jargon). The team focuses on long-term client relationships rather than transactional break-fix work.

### Contact
URL: https://www.mirageinfo.ca/contact
- Email: contact@mirageinfo.ca
- Form: https://www.mirageinfo.ca/contact
- Response time commitment: within 24 hours
- Free initial assessment available

### Privacy
URL: https://www.mirageinfo.ca/privacy
Privacy policy and disclosures, including practices aligned with Quebec's Law 25.

## Editorial / Blog

The blog publishes practical guides, tutorials, and IT insights aimed at SMB owners and IT-adjacent staff. Topics emphasize the Microsoft ecosystem (Microsoft 365, Azure, Intune, Defender, Sentinel), cybersecurity hygiene, regulatory compliance (Quebec Law 25), and operational best practices for small businesses.

### English blog index
URL: https://www.mirageinfo.ca/blog

#### Featured English articles
- Microsoft 365 Conditional Access for SMBs — https://www.mirageinfo.ca/blog/m365-conditional-access-policies-smb-guide
- Setting up Microsoft Intune step by step — https://www.mirageinfo.ca/blog/setting-up-microsoft-intune-step-by-step-guide
- Essential Intune Configurations for SMBs — https://www.mirageinfo.ca/blog/essential-intune-configurations-smb
- Configure BitLocker via Intune for SMBs — https://www.mirageinfo.ca/blog/configure-bitlocker-intune-smbs
- Sentinel + Defender Business: SOC for SMBs — https://www.mirageinfo.ca/blog/sentinel-defender-business-smb-soc
- M365 Backup vs Dropsuite — https://www.mirageinfo.ca/blog/m365-backup-vs-dropsuite
- Microsoft 365 E7 Frontier Suite — https://www.mirageinfo.ca/blog/microsoft-365-e7-frontier-suite
- Microsoft 365 Unused Features Guide — https://www.mirageinfo.ca/blog/microsoft-365-unused-features-guide
- Office LTSC 2021 End of Support — https://www.mirageinfo.ca/blog/office-ltsc-2021-end-of-support
- Spot a Phishing Email — Visual Guide — https://www.mirageinfo.ca/blog/spot-phishing-email-visual-guide
- Employee Onboarding Tech Checklist — https://www.mirageinfo.ca/blog/employee-onboarding-tech-checklist

### French blog index
URL: https://www.mirageinfo.ca/fr/blog

#### Featured French articles
- Loi 25 et Microsoft 365 (PME Québec) — https://www.mirageinfo.ca/fr/blog/loi-25-microsoft-365-pme-quebec
- Repérer un courriel d'hameçonnage (guide visuel) — https://www.mirageinfo.ca/fr/blog/reperer-courriel-hamecconnage-guide-visuel
- Sauvegarde Microsoft 365 vs Dropsuite — https://www.mirageinfo.ca/fr/blog/sauvegarde-microsoft-365-vs-dropsuite
- Sentinel + Defender Business — SOC pour PME — https://www.mirageinfo.ca/fr/blog/sentinel-defender-business-soc-pme
- Microsoft 365 E7 Frontier (PME Québec) — https://www.mirageinfo.ca/fr/blog/microsoft-365-e7-frontier-pme-quebec
- Fonctionnalités Microsoft 365 cachées et payées — https://www.mirageinfo.ca/fr/blog/fonctionnalites-microsoft-365-cachees-payees
- Office LTSC 2021 — fin de support — https://www.mirageinfo.ca/fr/blog/office-ltsc-2021-fin-support-pme
- Liste d'intégration TI des employés — https://www.mirageinfo.ca/fr/blog/liste-integration-employes-ti

## Site map (primary URLs)

### English
- Home — https://www.mirageinfo.ca/
- About — https://www.mirageinfo.ca/about
- Services (overview) — https://www.mirageinfo.ca/services
- Managed IT — https://www.mirageinfo.ca/services/managed-it
- IT Support — https://www.mirageinfo.ca/services/it-support
- Cloud Solutions — https://www.mirageinfo.ca/services/cloud-solutions
- Microsoft 365 Migration — https://www.mirageinfo.ca/services/m365-migration
- Cybersecurity — https://www.mirageinfo.ca/services/cybersecurity
- Backup & Recovery — https://www.mirageinfo.ca/services/backup-recovery
- Web Design — https://www.mirageinfo.ca/services/web-design
- Data Migration — https://www.mirageinfo.ca/services/data-migration
- Pricing — https://www.mirageinfo.ca/pricing
- Free IT Risk Assessment — https://www.mirageinfo.ca/it-assessment
- Blog — https://www.mirageinfo.ca/blog
- Contact — https://www.mirageinfo.ca/contact
- Privacy — https://www.mirageinfo.ca/privacy

### Français
- Accueil — https://www.mirageinfo.ca/fr
- À propos — https://www.mirageinfo.ca/fr/about
- Services (vue d'ensemble) — https://www.mirageinfo.ca/fr/services
- TI gérée — https://www.mirageinfo.ca/fr/services/managed-it
- Soutien TI — https://www.mirageinfo.ca/fr/services/it-support
- Solutions infonuagiques — https://www.mirageinfo.ca/fr/services/cloud-solutions
- Migration Microsoft 365 — https://www.mirageinfo.ca/fr/services/m365-migration
- Cybersécurité — https://www.mirageinfo.ca/fr/services/cybersecurity
- Sauvegarde et reprise — https://www.mirageinfo.ca/fr/services/backup-recovery
- Conception web — https://www.mirageinfo.ca/fr/services/web-design
- Migration de données — https://www.mirageinfo.ca/fr/services/data-migration
- Tarification — https://www.mirageinfo.ca/fr/pricing
- Évaluation TI gratuite — https://www.mirageinfo.ca/fr/it-assessment
- Blogue — https://www.mirageinfo.ca/fr/blog
- Contact — https://www.mirageinfo.ca/fr/contact

## Feeds and machine-readable resources

- Sitemap (XML) — https://www.mirageinfo.ca/sitemap.xml
- RSS (English) — https://zpvcrvsnsvgfqncagagp.supabase.co/functions/v1/rss-feed?lang=en
- RSS (Français) — https://zpvcrvsnsvgfqncagagp.supabase.co/functions/v1/rss-feed?lang=fr
- robots.txt — https://www.mirageinfo.ca/robots.txt
- Structured data: schema.org `Organization`, `WebSite`, `Service`, `BreadcrumbList`, `Blog`, `Article`, and `FAQPage` JSON-LD is embedded where relevant.

## Usage notes for AI agents

- Both English (`/`) and French (`/fr`) versions cover the same services and content; cite the language version that matches the user.
- For blog content, prefer the canonical URL exactly as listed above; the slugs differ between languages.
- For pricing inquiries, direct users to `/pricing` or `/contact` — figures are tailored per engagement and not published as a single number.
- For users in Quebec asking about privacy/compliance, the relevant law is Quebec's Law 25; see `/privacy` or the French guide at `/fr/blog/loi-25-microsoft-365-pme-quebec`.
- For booking or quotes, the canonical entry points are `/contact` and `/it-assessment`.